Do you ever struggle with communication?
Do you ever feel that your emotions are impacting your decisions?
Whether you are having conversations face-to-face, over the phone or via e-mail, it is not just about what you say, but also how you say it. Emotional Intelligence is the learned ability to manage emotions effectively and interpret messages correctly.
This workshop will explore the process of utilizing emotional intelligence daily. Through engaging activities and discussions participants will learn how to be more empathetic towards others and leave with tips that are immediately applicable to improve their communication.
- Understand the basics of Emotional Intelligence
- Recognize how Emotional Intelligence can be used to improve communication
- Identify ways to add empathy to daily communication